Job Opportunity: Operations Manager at It's Clean Limited
Location: Harrogate Office
Reporting to:
General Manager
Company: It's Clean Limited
About Us
At
It's Clean, we don't just keep spaces sparkling—we keep people smiling too
From offices to specialist cleans, our mission is to deliver a high-quality,
reliable service that makes a real difference. We're growing fast and need an
organised, people-savvy superstar to keep our operations running like a
well-oiled (and freshly polished) machine.
The Role
As
one of our Operations Managers, you'll be the glue that holds everything
together. You'll be the one making sure every cleaning shift is covered, every
customer is happy, and every member of the team feels supported. From planning
rotas to delivering stock, and from onboarding new clients to solving
last-minute hiccups—you'll be at the heart of our business.
Think
of it as a mix between team coach, logistics wizard, problem solver, and
customer champion. No two days will look the same—and that's exactly the fun of
it
What You'll Do
Lead,
recruit, and support our cleaning operatives (you'll spot the talent and bring
out the best in them).
Ensure
every cleaning shift is fully staffed and smoothly communicated.
Keep
customer, supplier, and employee records in top-notch order.
Onboard
new customers and make sure they get the It's Clean welcome treatment.
Order,
manage, and deliver cleaning stock (yes, you'll be our fairy godparent of mops,
buckets, and eco-friendly sprays).
Handle
admin with flair—phone calls, emails, paperwork, and all things organisation.
Step
in with solutions when the unexpected happens (because it sometimes will).
Who We're Looking For
You'll
thrive in this role if you:
Have
experience running remote teams and juggling dynamic schedules.
Are
a whizz with Excel, Outlook, and CRM systems.
Love
working with people—whether it's building strong customer relationships or
coaching your team.
Are
super organised, detail-driven, and calm under pressure.
Can
drive (a clean driving licence is essential).
Bring
energy, confidence, and a "let's make it happen" attitude.
Bonus
points if you've worked in cleaning, facilities, or SME environments before—but
it's not essential.
What's in It for You
A
chance to play a key role in a growing company.
A
job where every day feels different (and never boring).
Support
with your own training and development.
A
friendly, supportive team who value your ideas.
The
satisfaction of seeing your hard work translate into shiny, spotless customer
spaces
The Details:
Flexible
working across 5 days out of 7.
DBS
check required.
Full
training provided.
Based
predominately at our Harrogate office (but expect to be out and about
delivering keys, stock, and solutions).
Ready to Join Us?
If
you're someone who loves people, problem-solving, and keeping operations
running smoothly, we'd love to hear from you
Apply now and let's make Yorkshire
shine together.