Overview
Join to apply for the Veterinary Receptionist role at IVC Evidensia.
You will join our reception team at our Wantage surgery on a 1-year fixed-term contract and be part of a dynamic, animal-focused environment. Travel between sites to Abingdon, Didcot, and Wallingford may be required. A reliable vehicle is essential.
Responsibilities
* Managing front-of-house operations and greeting clients and their pets warmly and professionally
* Scheduling appointments, processing prescriptions, and assisting with medication dispensing
* Maintaining accurate patient records and preparing documentation for veterinary staff
* Supporting clinical staff as needed and ensuring cleanliness and stock levels in clinical and waiting areas
* Handling payments, daily banking, client inquiries, insurance paperwork, and placing orders in line with protocols
* Taking on sole charge duties when required and performing general administrative tasks
* Registering new clients and communicating our services with confidence
About Us
As part of Abivale (a division of Independent Vet Care), you’ll join a supportive and friendly team dedicated to animal welfare. We’re committed to your professional development and personal growth in a rewarding work environment.
Skills & Qualities
* Ability to thrive in a busy, fast-paced environment with a positive attitude
* Strong communication skills and confidence in explaining our services
* Proficiency with IT tools including Excel, social media, and Outlook
* Empathy, kindness, and the ability to stay calm and helpful under pressure
* Comfortable working independently, in pairs, or small teams
* Confident animal-handling skills
* Initiative, energy, and a proactive approach
* A clean, current driving license and access to your own vehicle
Shift pattern
You will work a variety of shifts covering 32 hours per week, between 7:30 AM and 7:00 PM, Monday to Friday, with weekend and bank holiday shifts on a rota basis.
Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – rewards and discounts with retailers
* Pension scheme
* Discounted staff pet care
Salary: Up to £20,387.70 DOE.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Veterinary Services
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