Housing Assistant - secondment for 6 months - Internal Applicants Only
What you will be doing
You’ll provide vital day-to-day support to ensure our Housing Management Service runs smoothly and tenants receive a responsive service.
Your work will include:
* Acting as a first point of contact for tenants, answering queries quickly and professionally.
* Supporting Housing Officers with tenancy visits, estate inspections and community engagement activities.
* Handling administrative tasks such as Void administration, tenancy paperwork, records and case monitoring.
* Helping tenants access the right services and support when they need it.
* Assisting with cases involving arrears, tenancy issues or safeguarding.
* Contributing to tenant engagement activities and events.
* Building positive relationships with tenants, colleagues and communities.
About you
About you
We’re looking for enthusiastic, motivated people who want to make a difference and grow their career in housing.
What will you bring to the role:
* Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.
* Good organisational and communication skills, with an eye for detail.
* A friendly and approachable manner, with the confidence to deal with tenant queries.
* Experience in customer service, administration or housing support (formal housing experience is welcome but not essential).
* A willingness to learn, take on new challenges and support colleagues across the service.
This is an excellent opportunity to develop your career within a large, forward-looking housing service, while helping to create safer, stronger and more connected communities.
Why choose us?
We offer a vibrant working environment with:
* a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
* lots of opportunities to develop your skills, knowledge and potential in a large unitary council
* generous leave entitlement (28days, rising to 33days) and bank holidays, plus the option to buy up to an extra 10 days
* hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
Salary and contract details
* Salary Frequency Annual
* Job Reference Ref/117322/8647
* Contract Type Full Time
* Closing Date 12 June, 2026
* Job Category Housing
* Location Corby & Kettering Offices, United Kingdom
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