Tile Product Specialist & Customer Resolutions Team Leader
Leicestershire .
£28,000 - £32,000
Our client, is a leading importer of luxury natural stone and porcelain flooring dedicated to delivering exceptional products and services to customers, is seeking a skilled and motivated Customer Support Team Leader to join their dynamic team based in their head office in Leicestershire .
Reporting to the Head of Customer Support, youll be responsible for escalated aftersales issues from the Customer Support Advisors. This role requires someone who can inspire and guide a team to achieve high performance while maintaining a positive and supportive work environment. The candidate should have a willingness to self- learn, attend internal and external training with a view to building a Technical Support Expert within the company.
As Product Specialist & Customer Resolutions Team Leader, your tasks include:
Key Responsibilities:
Supervise and mentor a team of customer support repr...