Overview
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.
To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero.
This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it.
We are looking for a Technical Energy Engineer to join our successful Ignite team. This role is based in our Harrogate office.
To be successful within this role you must be able to provide second line escalation technical support to customers and project team members, primarily focussing on the day-to-day reactive queries raised to the support team and by the Site Support Manager. The successful candidate will be working in collaboration with our Site Support Customer Service team, Site Support Manager and Technical Energy Manager to identify areas of energy saving opportunities by fully managing the BMS Solutions.
Responsibilities
* Providing second line Technical Support to the Site Support Team
* Work in collaboration with our Technical Energy Manager to assist software updates & resolve complex issues
* Be able to analyze and report common issue trends
* Work with field engineers to assist with issues
* Exploring & implementing energy saving opportunities
* Proactively review client strategies and provide recommendations to improve efficiency
* Develop relationships with key stakeholders within clients
* Document and present energy savings that have been achieved by proactive actions
* Producing proactive technical support reports for customers around site temperatures, operating strategies etc.
You must read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.
Qualifications and Education Requirements
Essential
* Exceptional communication skills when dealing with customers & project team
* Ability to manage workload accordingly
* Strong problem-solving skills
* Ability to work effectively both independently and as part of a team
Desirable
* Degree in relevant area
* Experience as a BMS Engineer
What we offer
* Training and development opportunities
* Company pension
* Life insurance
* Access to a wide range of voluntary benefits through our Inspired Benefits Portal
If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck
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