Neighbourhood Support Officer
Grade B - £28,598 - £34,434 Consultation grade – subject to formal evaluation under the Pay Equity Review.
Permanent
Working 36.5 hours per week
This is an exciting opportunity to work for City Housing, in the role of a Neighbourhood Support Officer. We are seeking an enthusiastic person with good interpersonal skills and abilities that can meet our person specification to the job role.
Responsibilities
* Manage all aspects of housing including allocations, move‑on’s, repairs, and delivery of individual support & wellbeing to maintain a tenancy for sheltered housing tenants.
* Conduct face‑to‑face visits in citizens’ homes to improve health and wellbeing, with an aim for older people and those with disabilities to achieve their goals and lead happy and healthy lives in a sheltered environment.
* Work on conditions of tenancy, anti‑social behaviour, debt advice, benefit advice, and liaise with multiple agencies both internal and external for the benefit of the tenant and the City.
* Ensure building management and Health & Safety standards are met, working jointly with others to ensure compliance.
* Operate across multiple sheltered housing schemes as an agile city‑wide role, requiring a full UK driving licence and access to a vehicle.
Requirements
* Full UK driving licence and access to a vehicle.
* Awareness of building management and Health & Safety.
* Strong interpersonal skills and the ability to meet the person specification.
Application
For any informal enquiries please contact: Resourcing@birmingham.gov.uk quoting reference 3672.
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy.
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