Join Mitie - the future of high performing places. ROLE: Technical Audit Manager HOURS: 40 hours a week LOCATION: Mobile role with nationwide site coverage At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Audit Manager who will provide a Technical Auditing function that covers the engineering business. This is an agile role that will include travel and overnight stays. Technical Audit Manager - Must have a technical trade to be considered. Role Responsibilities:
Responsibilities
* Provide an auditing function to cover Technical Services contracts throughout the Mitie business.
* Agree your annual audit schedule with the Lead Audit Manager, liaising with site managers to ensure the audit schedule is delivered.
* Help to develop the current audit methodology, audit tracker and audit/site report to ensure a robust and consistent audit can be delivered, giving feedback to the lead when a process is making the task more difficult.
* Deliver a robust audit ensuring submissions and reports have clear actions with achievable close-out dates when issued to site managers and clients.
* Ensure all non-conformities and actions are loaded to the relevant risk platform and actions are tracked through to closure, escalating issues that constitute business risk.
* Advise on technical and process issues and assist contract management in service improvement.
Experience & Management
* Experience in an IFM operations role at supervisory level as a minimum.
* Sound knowledge of applicable HSE legislation and its impact on the business.
* Experience with auditing contracts.
* Understanding of CAFM systems.
* Relevant qualification in an engineering field desirable.
* Experience of external audit, internal audit, IT and risk management.
* Competent with company processes and procedures.
Interacting & Communicating
* The ability to establish good relationships with internal and external team members.
* Must be able to work as part of a team and co-operate within a team ethic.
* Excellent presentation skills both internally and client-facing with a proven track record at delivering presentations at tender stages.
* A diplomatic but firm manner with excellent powers of persuasion and the ability to make own decisions and see them through.
* Experience at customer care evaluation, communication and monitoring.
* Resilient, with ability to influence key decision-makers and quickly build credible relationships with senior management and challenge when necessary.
Analyzing & Reporting
* Must be able to write clearly and succinctly in a logical and structured way.
* Must have good analytical skills to produce practical solutions to a range of problems.
* Good IT skills with the ability to produce reports from multiple sources/systems.
Adapting & Performing
* Accepts and tackles demanding goals with enthusiasm.
* Understanding of the business and how the role contributes to delivery of Group success.
* Flexible, adaptable and able to travel on a regular basis.
* Articulate and adaptable communication style to meet needs of region.
Other
* Able to provide others with clear information and set appropriate standards of behaviour.
* Communication skills for formal and informal report requirements.
* Process awareness and continuous improvement mindset.
Required Qualifications
* Experience & management expectations as detailed above.
* Strong presentation and communication skills.
* Ability to analyse, report, adapt, problem-solve and influence.
* Technical trade background required.
What's in it for you?
* Company Electric Vehicle.
* Professional Growth: Access to Mitie's Learning & Development opportunities and apprenticeship programmes.
* Health & Wellbeing: Virtual GP services, employee assistance programmes, and occupational health support.
* Exclusive Discounts: Access to MiDeals for high street savings and cashback.
* Equity & Retirement: 5% contributory pension and Save As You Earn share schemes.
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