Description Job Title: Assistant Site Manager Contract Type: Permanent Salary: £39,439.25 (£43,590.75 is achieved after 12 months successful performance in the role) Working Hours: 37.5 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Liverpool, United Kingdom - you will travel to various sites within the North West area If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as an Assistant Site Manager To proactively support the site manager to manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements About you We are looking for someone who Experience in a similar house building site management position within an established house building organisation. Experience of managing quality and health and safety to high standards Experience of dealing with customers and delivering open market sale developments Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company’s electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Effectively support the supervision of, and management of, all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a ‘Getting it Right First Time’ approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company’s electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Attend, and chair where required, weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Attend sales build meetings with the site manager and sales executive where required. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Ensure the company’s procedures are followed at all times by yourself and others on site Provide ad hoc cover on other sites as and when required Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Undertake any other duties deemed required by the Managing Director, Head of Construction or Contracts Manager to ensure the effective operation of the business. Person specification Knowledge, Skills and Experience Essential Experience in a similar house building site management position within an established house building organisation. Experience of managing quality and health and safety to high standards Experience of dealing with customers and delivering open market sale developments Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. SMSTS and first aid qualification. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Proactive approach with the capability to work flexibly and adapt to particular situations. Desirable Evidence of continued professional development. Membership of a relevant professional organisation .