We are seeking a highly organised and communicative individual to join our Care Sector Development Team as a Brokerage Support Officer. In this role, you will arrange regulated care services following assessments by case management teams. You’ll work closely with providers, social work teams, and internal partners to ensure services are delivered efficiently and recorded accurately. You will also support contract management and help improve systems and processes.
Key Responsibilities
Broker regulated services in line with agreed processes.
Ensure service requests from social work teams are complete and accurate.
Negotiate service details with providers and internal teams.
Maintain accurate records using electronic systems.
Support contract management and procurement activities.
Contribute to team meetings and continuous improvement initiatives.
What We’re Looking For
Excellent communication and negotiation skills.
Strong IT skills, particularly in Excel and databases.
Ability to manage a caseload and prioritise effectively.
Understanding of adult social care and related services.
Ability to work independently and as part of a team.
NVQ Level 2 in Business Administration or equivalent experience.
Experience in brokerage or adult social care (desirable but not essential).
Please see attached job description and employee specification which you should refer to when completing your application to demonstrate you meet the essential criteria for the role.
Interviews to be held week commencing 15th December