* Luxury Interior Design/Furniture Company | Office Based - Accrington
* Manage online customers with trading terms and commercials
About Our Client
My client are an outstanding business within Interior Design/Furniture, with a focus on innovation and excellence. They are committed to delivering quality products and services while fostering a supportive working environment.
Job Description
* Account Management: Build and nurture long‑term relationships with a portfolio of online retail customers - primarily independents and interior designers with online storefronts.
* Upholding Standards: Monitor and address breaches of trading terms, marketing guidelines, brand representation, and online presentation.
* Setting Expectations: Clearly communicate the standards and criteria required to retail Company's products online.
* Guidance & Support: Provide coaching, advice, and structured feedback to customers - we carefully assess each partner to ensure brand compatibility.
* Commercial Development: Work with customers to further grow their accounts while maintaining premium brand positioning.
* Data & Insights: Analyse sales and performance data to inform decisions, identify opportunities, and strengthen trading relationships.
* Negotiation: Apply strong negotiation skills to uphold commercial and brand requirements.
* Cross‑Functional Collaboration: Work closely with the Sales Director, to whom this role reports, as well as colleagues managing regional accounts.
* Your remit will cross ALL customers who want to retail online!
The Successful Applicant
* Strong B2B account management experience, ideally with an e‑commerce element.
* Excellent communication and negotiation skills.
* High commercial awareness and an ability to uphold premium brand standards.
* Passion for interiors - interior design background is highly desirable, but a strong personal interest is equally valued.
* Confident analysing data to support decision-making.
* Someone who builds trusted, long‑term customer relationships and enjoys a consultative approach.
What's on Offer
* £33,000 Basic
* Office Based, Accrington
* Opportunities for professional growth within the retail industry.
* Be part of a supportive and innovative team in Accrington.
If you are ready to take the next step in your career as a Business Development Exec - eCommerce, we encourage you to apply today!
2 Stage Interview Process
1st Teams
2nd F2F
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