Job Description
We are currently working with a prestige car dealership that is looking to recruit an experienced Senior Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.
As a Senior Service Advisor, you will ensure the highest standards of courtesy and professionalism when interacting with customers and members of the public.
Senior Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customers’ needs
* Advising on timescales and collection arrangements
* Producing job cards on in-house computer system
* Updating customer and vehicle records
* Documenting all warranty work in accordance with manufacturer policy
* Preparation and completion of invoices
For this Senior Service Advisor position, you will have:
* At least 2 years’ experience working as a Service Advisor
* Full driving licence
* Excellent communication skills
* Excellent customer service skills
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