Role overview:
This role requires a team player with flair and commercial ability, and the skill, energy, and determination to help drive and develop the business alongside the General Manager.
We are looking for a manager with experience in maintaining and developing standards and reputation, while nurturing a growing membership base and team.
Responsibilities:
* Responsible for the operational running of the gym at all times, including opening and closing the site when required due to operational hours.
* Work early mornings, late weekdays, and weekends as needed.
* Ensure adherence to all policies and procedures outlined in the Health and Safety Employee Policy and the Company Procedures Handbook.
* Maintain and adhere to the JD Gyms Brand Standard.
* Conduct daily, weekly, and monthly safety checks, report defects, and ensure the building and equipment are safe to use.
* Achieve all set sales and membership targets.
* Drive and maximize secondary spend revenue.
* Maintain the highest standards of cleanliness throughout the gym, including outside of contracted cleaning hours.
* Ensure in-house cleaners (General Assistant) meet cleaning standards.
* Ensure all team members adhere to uniform standards.
* Deliver outstanding member service consistently.
* Create a positive environment where team members and contracted personnel enjoy their work.
* Undertake any other reasonable duties, projects, or meetings as required.
* Represent JD Gyms as an ambassador at all times.
Skills and Experience:
* Experience in a management position within a leisure-related industry is preferred.
* Passionate about customer service and capable of inspiring leadership.
* Qualified to at least Level 2 Gym Instructor.
* Experience in driving sales, coordinating local marketing activities, and managing a successful team.
* Experience as an Assistant Manager overseeing all business areas within a leisure facility or substantial experience as a Fitness Manager is desirable.
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