Job Ref: RID1081
Branch: Holiday Inn Express Windsor
Location: Holiday Inn Express Windsor
Salary/Benefits: Competitive Salary plus bonus
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 26/08/2025
Closing date: 28/09/2025
What is in it for you?
As part of the team, you will have access to a suite of benefits that include
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Volunteer days – Up to two days per year to support a charity of your choice
* Minimum of 28 days holiday
* Staff meals on duty
* Paid breaks
* Employer Pension Contribution
* Bonus Plan
A day in the life of…
As General Manager of Holiday Inn Express Windsor, your role will be to lead a team of hospitality experts to achieve revenue and profit growth for our owners. You will be an ambassador for the guest journey, ensuring brand values and service behaviours are delivered consistently in a professional and friendly environment.
Overall, your ability to create a culture of team engagement and service excellence will be key to this role along with your commercial acumen to support business growth.
What do we need from you?
To be successful in this role, you will have demonstrable experience as a GM within a similar environment. Your role will also include managing multiple stakeholders, therefore experience working closely with owners and brands will be crucial to the success of this role.
As a business who acknowledges that people are at the heart of our operation, you will be a dedicated people leader with a proven ability to nurture and develop talent at all levels.
You will also need:-
* Management experience in a 3/4 * branded hotel
* Previous experience leading Hospitality teams- including both front and back of house - enhancing guest experience
* A thirst to drive and improve standards across the hotel
* Great attention to detail- delivering fantastic guest experience
* Insight in to local market, specifically aware of opportunities and ways to increase overall revenue
* Ability to lead and inspire a team, across a number of divisions
* Compassion to lead, motivate, inspire and develop your team
* Proven experience ability to balance being hands on whilst seeing the bigger picture to increase your business
* General Managers are managed against the Hotel PL, guest satisfaction score, RGI, Audits and Team stability
About Holiday Inn Express Windsor
A contemporary hotel with easy access to Windsor Castle, LEGOLAND Windsor Resort and Heathrow Airport. Holiday Inn Express Windsor hotel is in a peaceful setting less than a mile from Windsor Castle and a 10-minute drive to LEGOLAND Windsor Resort. Guests are just a 15-minute drive from Heathrow Airport, and rail links at Windsor Eton Central and Windsor Eton Riverside stations are a short stroll away. If you're in town to relax, Royal Windsor Racecourse and Ascot Racecourse make for a thrilling day out.
Architecture and history fans can check out Hampton Court Palace, just over half an hour's drive away. Or you can take a wander round the grounds of Eton College. Business guests are conveniently located within half an hour's train ride of central London, and can take advantage of the smart, naturally lit hotel conference room for meetings of up to 20 people.