Apply before 11:55 pm on Sunday 8th February 2026
💷 Salary: £26,607 – A Civil Service Pension with an employer contribution of 28.97%
🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
This is an exciting opportunity for an enthusiastic individual with strong administrative skills to join the ADI (Approved Driving Instructors) Registration.
You will be responsible for ensuring that all actions are in accordance with legislation, correctly recorded on TARS and relevant documents scanned. This involves being responsible for an allocation of instructors and undertaking every process of registration from first application, through renewals and recommendations to the Registrar for refusal and removal in relation to trainee licences or the standards check.
You will be responsible for all aspects relating to the administration of the voluntary ADI-based Fleet and ORDIT registers.
The role requires close working with the Fit and Proper team in Wednesbury about any cautions or convictions, both motoring and non-motoring, close working with the Deployment team in Operations about standards check invites and non-attendance and close working with the appeals manager in cases where the ADI/PDI appeals to the first tier Transport Tribunal.
Top Responsibilities
* Processing all applications including initial applications, trainee licences, first registration, renewal, re-registration and dealing with all related queries
* Obtaining representations from instructors and making evidence-based recommendations to the Registrar for second trainee licence applications, non-compliance with conditions of first trainee licences and standards check refusal or failure
* Dealing with notifications of ADI’s driving convictions and issue appropriate warnings or refer to the Fit and Proper team as appropriate
* Assisting the appeals Manager to collate all evidence for statements of case and appeal hearings
* Processing removals from the Register, including requests for refunds and ex gratia payments
* Dealing with telephone, email and written enquiries about registration promptly
* Prompting digital by default by encouraging and assisting instructors to update their details and make applications online as first option
* Following the agreed process on receipt of notification from ADIs who are unable to instruct due to ill health or maternity
* Dealing with the administrative process for ADIs who wish to resign from the Register
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About you
To be successful in this role you will need to have the following experience:
* Excellent organisational and administrative skills
* Able to communicate effectively with individuals, across teams and at various levels
* Ability to interpret regulation and legislation.
* Good knowledge of IT systems, particularly Word, Excel and Email applications with associated keyboard skills
How to Apply
👉 Read the full job description and apply here https://bit.ly/3NXIcHr
This vacancy closes at 23:55 on Sunday 8th February 2026
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