Travel Agent
Salary £27,000 plus excellent benefits
Hours are Monday to Friday 0800-1900 on a rota basis including some weekends
As a Travel Agent, you are responsible for coordinating all logistical aspects of our clients toursfrom customer numbers and timings to transport and accommodationensuring accuracy and timely communication with suppliers. Your planning enables Tour Managers to deliver smooth and successful tours. You will serve as the primary point of contact for Tour Managers in the lead-up to and during tours, providing essential support and guidance. A key part of your role involves managing operational disruptions, ensuring company policies are upheld, and maintaining a high standard of service throughout the customer journey.
The Role
Provide day-to-day and on-tour support to Tour Managers, resolving issues and offering guidance as needed.
Collate and upload tour information from various departments to internal systems for Tour Manager access.
Load and maintain accurate product and supplier data in the in-house database.
Plan and schedule ground arrangements for customer holidays, ensuring timely and reliable communication to internal teams...