From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we're on the hunt for a Sales Manager to join our growing Lakeside team.
The Store:
As our Lakeside Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.
The Role:
In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way
You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI's, customer service, team development and overall sales – so that we are playing to win
In our shopping centre store, our goal is to lead a team that embodies a customer-obsessed culture. We'll work together to craft an authentic shopping experience that empowers our customers to express their individuality, personality, and unique style through fashion. Will foster a team environment where we support each other, celebrate our successes, and continuously strive to deliver outstanding results—all while having fun and creating memorable moments for our customers along the way
About you:
You have previous large store management experience
You have a track record of effectively leading and managing a team
You identify yourself as a New Look brand adorer
You have a history of delivering and exceeding KPI's and key objectives
Commercial acumen
Good understand of P and L and compliance reporting
Excellent communication and interpersonal skills.