Green Improve are a rapidly growing company specialising in energy efficient home improvements via the ECO 4 Scheme. With continued expansion planned we are recruiting an experienced Administrator to join our team in a customer facing role .
The Role
Working alongside the install managers and our compliance team you will be responsible for guiding the customers through the install process. You will ensure all paperwork is submitted in line with our current guidelines and added to the customers folder, and keep the customer up to date with what we require from them. You will be responsible for producing install packs and paperwork and communicating timescales and project deadlines. As part of this position you will build rapport with the customer and be the first point of contact for any questions and issues in addition to utilising this relationship to generate referrals and positive reviews.
This role is an equal mix of phone based work and the supporting administration work for this. Therefore to be successful in this role you must be confident on the phone in addition to being a capable administrator.
Previous experience in the Eco Industry would be desirable but not essential for this position.
Working Hours - Monday - Thursday 8am - 4.30pm - Friday 8am - 2pm
25 days annual leave plus bank holidays (33 days inc)
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
* Additional leave
* Casual dress
* Company pension
* Free parking
* On-site parking
Education:
* A-Level or equivalent (preferred)
Experience:
* Eco: 1 year (required)
* Direct sales: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person