Overview
First Military Recruitment is currently seeking a Field Service Engineer on behalf of one of our clients.
This role involves responding to workshop garage equipment breakdowns, diagnosing, and rectifying equipment issues to ensure customer compliance and productivity. The work includes traveling to large-scale commercial and industrial vehicle workshops within your geographical area, working on equipment such as car lifts, MOT testing equipment, air compressors, wheel alignment, tyre changers, wheel balancers, and other automotive equipment.
Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration.
Duties and Responsibilities:
* Carry out diagnostics, repairs, and installations on various garage equipment including vehicle lifts, wheel & tyre equipment, brake testers, gas analyzers, and smoke testers.
* Complete and submit accurate paperwork in compliance with quality systems.
* Adhere to health and safety laws and regulations.
* Manage van stock to meet first-time fix targets.
* Ensure customer satisfaction.
* Develop skills to ensure high-quality work.
* Be prepared for occasional overnight stays and overtime when required.
Skills and Qualifications:
* Good education, ideally with relevant trade qualifications.
* Experience in a field service environment.
* Experience with mechanical, hydraulic, pneumatic, and electrical equipment, preferably garage equipment.
* Ability to follow procedures and work instructions to standards.
* Proven customer service skills.
* Flexibility to work overtime and Saturdays.
* Self-motivated and customer-focused.
* Strong communication skills.
* Knowledge of regional geography is advantageous.
* Full clean UK driving licence.
Benefits:
* Uncapped overtime and competitive salary.
* Expenses, company vehicle, and workwear/PPE.
* PDA and tablet, medical cash plan, and enhanced sick pay.
* Training, health & wellbeing programs, and personal use of company van.
* Death in service, pension scheme, cycle to work scheme, and long service awards.
* Paid door-to-door, employee referral program, and access to training academy.
* 25 days holiday plus statutory holidays, mental health support, and recognition opportunities.
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