Job Description
JOB TITLE – Front Office
Agent DEPARTMENT – Front Office CONTRACT TYPE – Casual RATE OF PAY – £12.71 per hourLOCATION – Newport, NP18 1HQID – REQ5213Be Part of the Greatest Story in HospitalityStep into a world of five-star service and unforgettable guest
experiences at The Celtic Manor Resort – where every day is an
opportunity to shine. As a Front Office Agent, you’ll be the face of
our iconic resort, welcoming guests with warmth, professionalism, and a smile
that sets the tone for their stay.
What Makes You Our Ideal Hospitality Hero?You’ll
thrive in this role if you bring:A calm, confident, and professional
presence – even during busy timesA genuine passion for delivering
world-class guest serviceThe ability to juggle tasks with ease
while keeping a positive attitudeA proactive, guest-first mindset in a
fast-paced environmentWhat You’ll Be DoingWith our “Yes,
We Can” spirit, you’ll:Greet guests with a warm welcome and
ensure smooth check-ins and check-outsManage individual and group arrivals
using our hotel systemsShare your expert knowledge of The
Celtic Collection to assist with guest queries and recommendationsLeave a lasting impression by
delivering a seamless, five-star experience from start to finish
GROW WITH US -As a Celtic Collection employee, you will be able to say –I am equipped, trained, and supported to do THE BEST JOB I CANI am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERSI work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environmentI am encouraged to LEARN, GROW and DEVELOP and to try new things in my roleI am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUEDI am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO - We may close this vacancy early
if we receive a high volume of applications. Applicants must have the right to live and work in the UK. Proof of
eligibility will be required. We are proud to be an equal opportunities employer and welcome applicants
from all backgrounds.