Responsibilities
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps – or providing brilliant substitutions where products are out of stock.
* Using a handset that plans your route around the store to determine what you need to select and how long you have to complete each shop.
* Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers.
* Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help.
* Build great knowledge about our products, services and promotions to help provide recommendations.
* Working flexibly across the store as required. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
Qualifications
* Happy with early morning starts (as most shifts start at 4 am) and working in a fast‑paced, physical and high‑energy environment, often on your own but also thrive in being part of a team.
* Friendly and welcoming with a genuine enthusiasm for helping customers.
* Enjoys working in a fast‑paced, physical and high‑energy environment, using initiative to solve problems and taking responsibility for owning tasks.
* Always ready to work flexibly and productively to a high standard across the store – fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
* Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15 kg.
* Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Benefits
* Nightshift premium – in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight and 5 am (where applicable).
* Discount card – 10 % off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15 % discount at Sainsbury's every Friday and Saturday, and 15 % off at Argos every payday.
* Free food and hot drinks – provided for colleagues in all our stores.
* Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
* Pension – we will match between 4–7.5 % of your pension contributions.
* Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
* Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
* Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.
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