Customer Care Operative Location: West Sussex and Surrey Salary: £35,000 – £45,000 PA, dependent on experience and competencies Type: Permanent PW Construction are seeking a skilled and customer-focused Customer Care Operative to deliver high-quality repairs and aftercare services across newly built residential properties. Key Responsibilities * Carry out a broad range of defects, remedial and warranty works within new-build homes. * Undertake multi-trade tasks such as carpentry, joinery, basic plumbing, patch plastering, tiling, decorating, mastic work, and minor electrical repairs (within competency). * Handle issues efficiently and complete works to a high standard, ensuring compliance with internal quality expectations. * Liaise with customers professionally, updating them on work progress and ensuring minimal disruption within their home. * Work closely with the Customer Care team to schedule appointments, report completed works, and escalate any issues requiring specialist attention. * Maintain accurate records of materials used, completed tasks, and time spent on jobs. * Ensure all work is carried out safely, adhering to health and safety guidelines, risk assessments, and method statements. Skills & Experience * Proven experience in a maintenance, multi-trade, aftercare role within residential construction or p...