Learning & Development Trainer
Role Overview
The Learning & Development (L&D) Trainer is responsible for designing, delivering, and evaluating high-quality training initiatives to support the professional and personal development of the firm's lawyers and business services colleagues. The role will focus on both technical and soft skills training, ensuring alignment with the firm's strategic goals, regulatory requirements, and culture of excellence. The L&D Trainer will also provide supervisory oversight and guidance to the E-Learning Developer, ensuring digital learning resources complement and enhance face-to-face and blended learning programmes.
Key Responsibilities
Training Delivery & Design
* Deliver engaging, effective training sessions (in-person and virtual) across a range of professional, technical, and interpersonal skills.
* Collaborate with legal and business teams to identify training needs and design bespoke solutions.
* Develop training materials, toolkits, and resources that are practical, accessible, and relevant to the legal sector.
* Ensure training content reflects industry best practice and complies with professional regulatory requirements.
* Evaluate the effectiveness of training programmes through feedback, reports, assessments, and performance outcomes, making improvements where required.
Supervision & E-Learning Oversight
* Provide day-to-day supervision, guidance, and mentoring to the E-Learning Developer.
* Oversee the development of digital learning solutions, ensuring quality, accuracy, and consistency with the firm's standards.
* Ensure integration of digital learning resources with classroom training to deliver a blended learning approach.
* Support the E-Learning Developer's professional growth and development.
Operational Responsibilities
* Supervise the full L&D life cycle from induction, internal communications to evaluation and reporting. Keeping accurate training records and ensuring compliance with mandatory training requirements.
* Build strong relationships across the business to understand training needs.
* Manage relationships with external training providers and be the point of liaison in the business.
* Monitor industry trends and emerging technologies to keep the firm at the forefront of L&D practices.
* Manage allocated training budgets effectively and report on ROI of learning initiatives.
Skills & Experience
* Proven experience in an L&D training role, ideally within a professional services or legal environment.
* Strong facilitation and presentation skills, with the ability to engage audiences at all levels.
* Experience designing learning content and programmes, including soft skills.
* Knowledge of digital learning platforms, with the ability to oversee e-learning design and implementation.
* Previous supervisory or mentoring experience desirable.
* Excellent interpersonal, communication, and stakeholder management skills.
* Strong organisational skills with the ability to manage multiple projects simultaneously.
* Commitment to fostering a culture of continuous learning and professional excellence.
Qualifications
* Degree level or equivalent experience.
* Learning & Development or training qualifications (e.g., CIPD, LPI, TAP) desirable.
* Familiarity with legal professional development requirements (e.g., SRA, BAR standards) advantageous.
Your Career. Our Commitment.
At Ashfords, we believe in more than just doing great work - we believe in building a great place to work.
When you join us, you become part of a team where everything we do is underpinned by our four core values: Be Open, Think Team, Make a Difference and Always Grow. These values shape who we are and how we work - they guide our decisions, influence our culture, and drive the way we support our people, clients and communities.
With a clear focus on innovation, community involvement, and supporting a healthy work-life balance, we are committed to building an environment where our people can have a rewarding and meaningful career.
Whilst we recognise that every career journey is unique, we will be ambitious for you, giving you the tools, trust, and opportunities to develop your career, your way.
Our goal? To help you realise your full potential as part of a forward-thinking team.
Our offer
We know that our people are at the heart of everything we do – and that's why we're committed to supporting your wellbeing, growth and work-life balance.
Beyond our benefits package, you'll be encouraged, no matter what your role or career level, to get involved in our Responsible Business programme, where you'll support initiatives such as charity fundraising, environmental causes and our employee led diversity and inclusion groups.
You can find out more about our benefits by visiting the
Reward & Wellbeing
page on our website.
What's next?
Our recruitment process typically involves two stages, which are designed not only to explore your skills and experience but also to give you a real insight into what it's like to work at Ashfords. Throughout the process, our dedicated Talent Attraction team will be here to support you every step of the way.
We believe that building a firm with a wide range of perspectives, backgrounds, and experiences drives innovation and strengthens our teams, and we welcome applications from individuals of all backgrounds.
To support your growth, we offer ongoing training and development opportunities to help you reach your full potential – so even if you don't feel you match all the requirements of the job role, we'd still love to hear from you.
At Ashfords, we're committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed.
If you require any reasonable adjustments during the recruitment process or would like to discuss anything regarding your application, please contact us at
.
For an informal and confidential discussion about this opportunity, please contact Kitty Hughes, Talent Attraction Assistant -
Or apply now, and we will be in touch with you as soon as possible.