Role overview
You will ensure the building, communal areas, and grounds are kept to high standards of cleanliness and act as a face for the development, engaging with residents to ensure exceptional customer service at all times.
This role involves working 40 hours per week, including weekends on a rota basis.
What benefits do we offer?
* Salary of up to £28,500 + 10% Bonus
* Enhanced family leave policies
* Cycle to work scheme
* Enhanced sick pay
* Additional benefits including an extra day off for your birthday and when you buy your house
What will you do?
* Clean all communal areas thoroughly daily, including polishing, dusting, vacuuming, and sparkle cleans of apartments for move-ins.
* Ensure lifts are kept clean and panels streak-free.
* Have an open, friendly, and helpful approach with all requests, emphasizing resident service.
* Empty external ashtrays into non-combustible containers, clean, and replace them.
* Assist residents in a friendly manner, maintaining high levels of customer care and service.
* Report any H&S issues immediately to your line manager.
* Complete daily cleaning checklists promptly.
* Keep cleaning materials organized and up to date.
* Maintain a clean and smart appearance at all times.
* Provide utility readings as required by residents.
What are we looking for?
* Experience as a housekeeper or cleaner in hospitality or large-scale residential property.
* Excellent communication skills and attention to detail.
* Ability to work independently and follow instructions.
* High standards of cleanliness and customer service.
* Ability to work in a fast-paced environment with good time management.
We’re not your usual property company. We’re the North West’s leading property managing agent. At urbanbubble, we’re redefining property management through community building, customer care, and innovation. We serve over 14,000 residents and are growing. We seek bold, ambitious, resourceful team members to manage and create communities. Join us to unleash your potential and exceed customer expectations.
urbanbubble values professionalism, hard work, innovation, and passion. We are an equal opportunity employer and encourage applicants to request support during the recruitment process.
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