Remote - Sunderland
40 hours - Permanent
A bit about the role
We have a great opportunity for a Senior Risk Specialist to join our Customer Risk Team.
This is a brilliant step up for someone who's confident leading complex investigations and ready to have real impact. You'll take ownership of high risk cases, oversee Enhanced Due Diligence reviews, support fraud investigations, and act as a go to person within the team for escalations and guidance.
You'll also play a key role in strengthening how we do things, mentoring others and helping us continue to build a best in class risk framework that keeps our players and our business safe.
What you'll be doing
• Lead and oversee EDD reviews including source of funds and wealth checks, PEP and sanctions screening, affordability reviews, and adverse media analysis.
• Investigate complex accounts flagged through monitoring, behavioural alerts, or frontline referrals.
• Make clear, well evidenced decisions in line with UKGC LCCP, POCA, and the Money Laundering Regulations.
• Act as an escalation point for SGR teams and the MLRO on more complex cases.
• Support investigations into fraud risks such as account takeovers, identity theft, bonus abuse, and payment fraud.
• Spot trends, share insight, and help strengthen our controls and processes.
• Coach and support junior team members, raising the bar on documentation and investigation standards.
What we're looking for
• Strong experience conducting EDD within a regulated environment such as gambling, banking, or fintech.
• A solid understanding of UKGC guidance, POCA, LCCP, and the Money Laundering Regulations.
• Confidence reviewing source of funds, bank statements, and transactional data.
• Strong analytical skills with the ability to assess risk and make balanced, well reasoned decisions.
• Clear and professional communication skills.
• A continuous improvement mindset aligned to our Player First Always commitment.
• Comfortable using Excel and other reporting tools, with basic SQL skills desirable.
Why this role?
If you're ready to step up, lead from the front, and shape how we manage risk at tombola, this is a fantastic internal opportunity to do just that.
At tombola we know that our differences make us stronger and that thinking differently is key to long term success. We work hard to create a culture of inclusivity where everyone can celebrate our Free to be me value. We are committed to creating opportunities for everyone here at tombola, we welcome applications from all backgrounds and encourage individuals to apply, even if you don't meet every requirement.