Assistant File Handler
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Description
WHY APPLY:
* Join a dynamic, expanding team where your contributions have a real impact on clients and outcomes.
* Benefit from structured career development, mentoring, and opportunities to grow into leadership roles.
* Work in a supportive and professional environment that encourages collaboration, innovation, and achieving results.
* Be part of a team that values teamwork, professional growth, and making a meaningful difference every day.
ABOUT THE TEAM:
* A nationwide team of 130 specialist professionals, operating across the UK and acting on behalf of all four major legacy insurers, as well as corporate and public sector clients.
* The team provide an end-to-end disease service, blending strategic advisory expertise with a proven, scalable volume capability across both long- and short-tail disease claims.
* The team are experts in delivering valuable market insight and trend analysis to help clients strengthen their approach, improve outcomes, and control overall claim spend.
* The team handle a broad spectrum of matters, from high-volume NIHL claims to complex group litigation, using experience and innovation to minimise indemnity costs.
ROLE OVERVIEW:
* Due to continued expansion, we are seeking an Assistant File Handler to join our Industrial Disease team in Liverpool, supporting a growing and diverse client base.
* Assist with managing a varied caseload of Industrial Disease matters, including NIHL and other disease claims, contributing to positive client outcomes.
* Work closely with senior team members to progress claims efficiently while developing your technical knowledge and practical experience.
* Become part of an energetic, collaborative, and friendly team with strong opportunities for career growth and development.
WHAT YOU'LL DO:
* Assist in progressing files effectively and appropriately, ensuring compliance with client SLAs, court directions, timetables, and SRA Standards & Regulations.
* Draft court documents, prepare bundles, review records and documentation, and analyse evidence to support the effective management of claims.
* Support dispute resolution activities, including negotiation, advocacy tasks, and attendance at telephone hearings where required.
* Liaise with clients, Counsel, and experts, providing accurate client reporting and managing instructions as part of the wider case strategy.
* Maintain accurate MI, update systems regularly, complete fee-earning tasks efficiently, and work towards achieving agreed chargeable targets.
SKILLS & EXPERTISE
* Strong organisational skills, with the ability to manage multiple tasks, prioritise workloads effectively, and maintain accurate and well-ordered case files.
* A motivated and proactive approach to work, demonstrating commitment to meeting deadlines, contributing to team objectives, and delivering a high standard of support.
* A genuine willingness to learn and develop, with an openness to building technical knowledge and practical experience within a specialist legal environment.
* Ability to take direction and guidance from senior colleagues, applying feedback constructively while progressively developing technical knowledge and experience.
* Previous litigation experience is advantageous but not essential.
* Ability to apply strong analytical and critical thinking skills.
* Develop a solid understanding of key legal concepts through structured guidance, including the relevant area of law, liability, and quantum.
* Gain deeper knowledge of the Civil Procedure Rules (CPR) and how they apply in practice.
* Build experience in financial management, including tracking fees and recording chargeable hours.
BENEFITS:
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years’ service
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation
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