Service Desk Manager/ Service Desk Team Lead –
wanted to head up a brand-new Service Desk in the Leeds area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up!
Successful
Service Desk Manager/ Service Desk Team Lead
must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations.
As
Service Desk Manager/ Service Desk Team Lead
you should have excellent communication skills to handle stakeholder management / 3rd party interaction.
If you as a
Service Desk Manager/ Service Desk Team Lead
have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage!
We are only interested in
Service Desk Manager/ Service Desk Team Lead
who are keen to progress themselves – This is an ideal opportunity to break into Operations Management!
Apply Now! We need to move quickly!
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