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Overview
We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
This position is London based.
The Role
Leading a small team of contractors, your main task will be to manage operations in our London office with 110 seats, providing an excellent service level to our employees, on time and on budget. In addition, you will remotely oversee the operations in our offices in Amsterdam (30 seats in serviced office), Copenhagen (15 seats in serviced office) and Stockholm (30 seats in direct lease office) with occasional travel to these sites.
The work you’ll do
London Office:
* Deliver excellent service and employee/customer experience.
* Be the primary contact for employees, owning office presence.
* Manage the employee snack/beverage program with vendors.
* Support meetings & events (catering, setup, logistics).
* Oversee facility operations and building maintenance, maintaining landlord relations.
* Ensure office cleanliness, appearance, and functionality.
* Ensure health & safety and local compliance.
* Supervise third-party services/deliveries.
* Collaborate with site manager and HR on office strategy.
* Partner with IT/HR for new hire onboarding.
* Manage annual operational budget, including POs and invoices.
* Track site utilization and attendance.
Amsterdam, Copenhagen, and Stockholm Offices:
* Remote management of 3 smaller offices (10-35 seats).
* Collaborate with office providers and vendors to ensure service levels.
* Engage with local site leads to understand needs and drive strategy.
* Communicate office updates to local teams.
* Conduct annual site visits/assessments for health & safety compliance.
The qualifications you need
* 4+ years of operations and office management experience, preferably in a fast-paced tech environment, hotel, or professional services environment with a focus on facility management
* Personal awareness, great communication (fluent in English, oral and written) and relationship management skills
* Well-groomed appearance and smart attire, professional body language at all times
* A passion for providing services with a sense of humor and an eye for detail
* Strong administrative, time management and organizational skills
* Ability to operate calmly under pressure and manage competing priorities
* Excellent IT and AV skills
* A strong financial understanding & ability to manage a budget autonomously
* Understanding of continuous improvement methodologies
* Self-starter, creative, enthusiastic, committed and determined
* Able to autonomously develop and implement solutions, to find cost savings or to develop creative ideas - according to the respective need
* Charismatic team player with the ability to coordinate themselves
* Reliable, accurate and detail-oriented with a proactive and professional Can-Do attitude and neat appearance at all times
What Celonis Can Offer You
* Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
* Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
* Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days.
* Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
* Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
* Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
* Collaborate Globally: Join a dynamic, international team of talented individuals.
* Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
About Us
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices. By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Seniority level: Not Applicable | Employment type: Full-time | Job function: Business Development and Sales | Industries: Software Development
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