Overview
Tesco UK • Great Yarmouth • Permanent • Apply by 24-Oct-2025
Availability Window
Days: From time To time Sun 13:30:00 19:00:00 Fri 13:00:00 23:00:00 Sat 13:00:00 23:00:00
Pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The schedule shows the periods of time in the week we’d like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
We are committed to putting customers at the heart of everything we do. To read more, read the notes at the bottom of this listing.
Role purpose
As the face of Tesco on the road, you’ll deliver customer shopping and interact with customers in their homes. This role is about more than driving: it’s about helping others and delivering great service with a smile. It is hands-on, physical, and full of variety. No two shifts are the same. You’ll often feel like your own boss, delivering to customers, with a team of Managers and colleagues back at base to support you when needed.
We welcome applicants seeking flexibility, job stability, or a change of career direction.
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* 10% off and 15% at pay day weekends with the Colleague Clubcard (additional card to share with family)
* Access to free wellbeing services and resources
* Life cover of five times pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for life’s moments
* Access to colleague networks to connect with colleagues from diverse backgrounds
* Further information about benefits available for colleagues
You will be responsible for
Delivering your part of our customer shopping trip by:
* Ensuring the van and trays are clean and tidy
* Leaving the back yard clean and picking up litter as seen
* Washing trays as part of the tray wash process
* Loading the van and checking roadworthiness
* Talking to customers about changes to their order, including substitutions, offering refunds for items not as expected
* Taking care of products/deliveries as if they were your own
* Explaining substitutions won’t cost the customer more
* Delivering during the customer’s time slot
* Calling the customer before arriving if early
* Calling the store if running 30 minutes or more late
You will need
* Build relationships with colleagues to create team spirit and support customer-focused store performance
* Warm, welcoming interactions with customers and colleagues; understand customer needs and thank them
* Respond quickly to changing customer needs and embrace change
* Be energetic and driven to deliver beyond expectations; balance home and work
* Share ideas with Manager and colleagues on store improvements
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
About us
Our vision is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is to serve customers, communities and the planet a little better every day — acting as a responsible and sustainable business for all stakeholders.
Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and represented. We are committed to an accessible recruitment process and to supporting flexible working where possible.
We are a Disability Confident Leader and can provide accessibility support. For information, read the available details.
Please note: Tesco will recruit individuals who have passed the school leaver’s age. The school leaver’s age varies by country.
We may close some roles earlier than the advertised end date to manage applicants. Feedback is provided to candidates who attend interviews.
For more information about us please visit www.tescoplc.com
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