Salary: £9,600 - 11,200 per year Requirements: Experience in a 1st Line IT support role Strong communication skills Knowledge of Active Directory Familiarity with Microsoft Intune and Microsoft Azure Ability to troubleshoot basic IT issues Experience in device deployment using Windows Deployment Services (WDS) Good organizational skills Capability to manage user accounts and devices effectively Responsibilities: Respond to 1st line IT support queries from staff Assist users with application access, passwords, and basic troubleshooting Build and configure new starter equipment following documented processes Manage user accounts and devices through Active Directory, Microsoft Intune, and Microsoft Azure Support device deployment using Windows Deployment Services (WDS) Maintain IT equipment through effective asset management Technologies: Active Directory Azure Support Microsoft Intune Windows Cloud More: We are seeking a friendly 1st Line IT Helpdesk Analyst to join our internal IT team in Nottingham city center. This role is ideal for someone who thrives on providing outstanding service to our colleagues rather than merely addressing technical issues. Our team has established an excellent reputation for high-quality support, making this an exciting opportunity to play a crucial role in our operations. This position is a 3-month contract, and we encourage you to apply as soon as possible. last updated 11 week of 2026