About the Role
We are looking for a Supply Chain Demand Planner to join our team with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. The department is responsible for demand planning and stock replenishment that interfaces with customers, suppliers and all departments of Best Food Logistics.
Qualifications
* Analytical mind, strong data analysis skills and excellent communication skills (verbal and written)
* Excellent knowledge of supply chain systems and processes in a FMCG environment
* Ability to multi‑task, remain calm and thrive in a fast‑moving environment with awareness of leading‑edge industry developments
* Ability to influence at all levels, particularly in collaborative solutions delivery
* Advanced Microsoft Office capability, particularly Excel
* Degree level or equivalent, with 2–3 years supply chain & replenishment experience and industry best practice application
* Flexibility to work some weekends, including bank/public holidays, on a rota basis
If you have answered yes to all the above and want to be part of the BEST team, then we may have the perfect role for you.
Working within a dynamic supply chain team, you will deliver a great service to our customers through outstanding availability and inventory control with a consistent focus on proactive supply chain management in partnership with our customers, delivering commercial benefit through the supply chain.
Role and Responsibilities
* Develop and maintain collaborative relationships with internal and external stakeholders; this includes the responsibility for successful delivery of inventory budget (~£3m per week) and achievement of product availability target (~99.5%+ daily).
* Identify and implement initiatives that drive an improvement in forecast accuracy, challenge and influence suppliers to generate an improvement in service, responsiveness and efficiency.
* When issues arise, ensure these are dealt with appropriately, creating win‑win scenarios and escalating to line manager/key stakeholders for support/resolution when appropriate.
* Ensure a consistent balance of priorities and productivity between business goals and customer demands, particularly regarding operational efficiency (cost) and customer expectations.
* Ensure all business rules developed with the supplier of the Demand, Forecasting, Replenishment and Planning (DFRP) solution meet the goals of customers and the business, reducing risk of conflict and ensuring appropriate targeting of areas for improvement within the supply chain.
* Deliver forecast accuracy targets across all item classifications supported by a review of historical sales trends and other demand influencers in addition to excellent communication with customers and industry knowledge.
* Accountability for the successful delivery of customer promotions and menu change activity, leadership of a variety of customer/supply‑chain projects/initiatives and proactive support of wider business initiatives including supplier development, new contract introduction and migration opportunities.
* Develop and maintain collaborative relationships with stakeholders both internally and externally and support customers and our business through the generation, development and implementation of more effective and efficient ways of working, becoming a subject‑matter expert in Slim4 replenishment system, driving continuous improvement, developing and enhancing one best way of working and leading training/development sessions for colleagues.
* Ensure customer needs are met through delivery of agreed targets (KPIs).
* Consider end‑to‑end and wider business context as part of supply‑chain decision making.
* Work collaboratively with National Account Managers to ensure appropriate decisions/actions are taken regarding customer inventory (e.g., delisted products and held stock).
Working Hours
40 hours per week over 5 days, which may include some weekend work and public holidays on a rota basis.
What's in it for you?
* 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
* 20% discount on F&F clothing
* 10% discount at Tesco Café
* 10% Booker discount
* Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals
* 25% discount at selected Burger King restaurants
* Contributory Pension
* 1 year life assurance for all colleagues, or 3 years if you join the pension scheme
* Health and wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.
* An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle‑to‑work scheme
* A great holiday package – 29 days pro rata
About Us
Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country, operating over 190 cash & carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We’re a place where Everyone’s Welcome.
We welcome conversations about flexible working. Contact us during your application about how we may support you.
We’re proud that Booker is a Disability Confident and committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note: we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.
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