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Advanced Clinical Support Worker (ACSW)
The closing date is 02 November 2025
The post holder will work as part of the multi‑disciplinary team delivering person‑centered care that respects dignity, is non‑judgmental and value‑based encompassing the six Cs: (Care, Compassion, Competence, Communication, Courage, and Commitment), with care focused on supporting patients to self‑manage their healthcare needs wherever possible.
Working alone or in ‘twos’ where required, deliver clinical and non‑clinical care in line with the designated care plan prescribed by a registered practitioner.
Follow the care plan in the patient's home, escalating any concerns to senior clinicians where a patient's situation changes or condition deteriorates.
Undertake clinical observations as required using manual and/or electronic methods and elevate any observations to the clinician that fall outside the stipulated guidance. Take the appropriate action as instructed by the registered clinician. This may include referral to other agencies such as District Nursing or Safeguarding.
Assess and identify any issues or concerns regarding any aspect of the patient or the patient's care and report these findings accurately both verbally and in writing using the relevant IT systems to the multi‑disciplinary team.
Main duties of the job
The postholder will assist the multi‑disciplinary team of nurses & other AHPs, medical staff & GPs, to provide care within the Community Integrated Care Service and Stroke Pathway, by following designated treatment plans providing and managing ongoing treatments on a daily basis; liaising with other team members and/or healthcare professionals as required.
The postholder will implement packages of care for patients to enable them to remain in their home and will work to specific care plans & standard operating procedures (SOPs) with access to support from the clinical team.
Administer medication to patients, including controlled drugs, following the care plan & Medicines Management Administration Report (MAR) chart, or prompt patients to take their own medication. Identify issues such as allergic reactions to medication, or deviation from the care plan and report to the appropriate clinician as directed.
Prepare medication to enable patients to self‑administer either orally or via PEG where patients have the capacity to self‑administrate.
The postholder will be expected to work on their own driving to and from patient's homes and be able to use an electronic scheduling system via an IT tablet device.
We are specifically looking for part‑time staff to work predominantly unsocial hours including evenings 4pm‑10pm weekdays/weekends/bank holidays and some early shifts 7.30am – 1.30pm on weekends & bank holidays.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Active Recovery is a dynamic service which provides a flexible, accessible, responsive, and time‑limited interdisciplinary service for patients who are experiencing a health crisis. The service responds to the needs of people in their own environment. Clinical staff work directly at the interface between primary, secondary, intermediate and social care optimising their clinical skills and knowledge to provide seamless transfers of care and enhance the patient experience.
The postholder is required to deliver quality care to patients that supports the Trust's PROUD values.
For those who are currently employed by the Trust as a Band 3 Clinical Support Worker, you should instead apply through the Clinical Support Worker Transfer process via your line manager.
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
* NVQ or BTEC Level 3 in a relevant health‑related subject or must be able to demonstrate equivalent level of knowledge, training & experience in providing direct care to patients
* Able to demonstrate a commitment to lifelong learning supported by evidence in the format of personal development plans and achievements
Experience
* Able to demonstrate skills and experience of providing high quality personal care to patients either in a hospital, community, care home, or the patient's home environment
* Relevant experience of working with patients who present with complex and multiple pathologies
* Experience of working in a multi‑disciplinary team
Further Training
* Competence in basic clinical skills relevant to the role
* Willingness to undertake further training relevant to the role which may be undertaken 'on the job' and may include pressure area care, end of life care, and dementia awareness
* Food hygiene certificate or other training in food hygiene or must be willing to undertake
* Excellent verbal and non‑verbal communication and listening skills – must be able to provide information and advice to patients, relatives, carers, and colleagues
* Excellent verbal, written and interpersonal skills
* Demonstrable awareness of first aid at work
* IT literacy including the ability to use electronic patient record systems
Personal Qualities
* Due to the requirement to undertake visits the postholder is required to have a valid UK driving licence with access to a vehicle or other form of transport, for work purposes
* Understanding of, and ability to maintain, confidentiality and data security. Awareness of data protection requirements
* Awareness of cultural diversity
* Ability to work flexibly and flexible hours when required for the team or service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,937 to £26,598 a year Per annum pro rata for part time staff
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