Job Title: Desktop Support Engineer
Location: Royal Devon and Exeter Hospital (Wonford), Exeter, EX2 5DW
Trust: Royal Devon University Healthcare NHS Foundation Trust
Contract: 3–6 months rolling, possible extension
Hours: Full-time, Mon–Fri, 8am–4pm or 9am–5pm (37.5 hrs/week), onsite
Pay Rate: £16.53/hr + holiday pay
Role Summary:
Provide technical support for desktops, laptops, and mobile devices to NHS staff. Work with the Service Desk to resolve issues, perform hardware/software upgrades, and support the My Care project.
Key Responsibilities:
* Troubleshoot and resolve hardware, software, and network issues
* Install, upgrade, and replace IT equipment with minimal disruption
* Schedule support visits with users
* Coordinate with IT contractors and ensure compliance
Required Skills:
* Minimum 2 years' experience supporting Windows 10/11 and Office 365 in a live environment.
* Practical experience with SCCM for software deployment and device management.
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants from a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
Job Types: Temporary, Fixed term contract
Contract length: 3-6 months
Pay: £16.53 per hour
Expected hours: 37.5 per week
Benefits:
* Company pension
* On-site parking
Application question(s):
* How many years of experience do you have troubleshooting hardware, software, and network issues?
* How many years of hands-on experience do you have with SCCM?
* Do you have experience with hardware/software installations or upgrades?
* Do you have NHS or healthcare IT support experience?
* How far do you live from Royal Devon and Exeter Hospital (Wonford), Exeter, EX2 5DW?
* Have you read the full job description and do you feel your skills and experience align with this role?
* If offered the role, how soon would you be able to start?
* Please list 2-3 dates and time ranges when you could do an interview.
Work Location: In person