🏢 Building Manager – Landmark Trophy Asset, Manchester
Are you a customer-minded leader who knows how to deliver unforgettable experiences? Do you thrive in vibrant, people-centric environments? We’re looking for an outstanding Building Manager to take the helm of a prestigious, trophy-grade commercial asset in the heart of Manchester.
About the Role
As Building Manager, you’ll be the face of this landmark building—shaping the daily experience of tenants, visitors, and partners. This is not a traditional FM role; we want someone who sees the building as a destination and its occupiers as guests. You will curate a best-in-class environment that blends operational excellence with genuine service culture.
Key Responsibilities
* Deliver a premium, hospitality-level customer experience for all occupiers and visitors
* Build strong, meaningful relationships with tenants, ensuring their needs are anticipated and exceeded
* Oversee day-to-day building operations, working closely with service partners to guarantee flawless delivery
* Lead front-of-house excellence and ensure the building is always welcoming, safe, and impeccably presented
* Support community-building initiatives, events, and engagement programmes
* Bring a proactive, solutions-driven approach to continuous improvement across service standards
Who We’re Looking For
We welcome applicants beyond traditional property backgrounds. If you come from:
* Hotels or luxury hospitality
* Leisure destinations or entertainment venues
* High-end retail or customer-centric environments
…and you understand what true service excellence looks like—we want to hear from you.
You’ll thrive if you are:
* Warm, confident, and engaging
* Obsessed with delivering memorable experiences
* Calm under pressure and naturally solutions-focused
* Organised, operationally strong, and quality-driven
* Able to lead, influence, and collaborate with diverse stakeholders
Why Join Us?
You’ll play a pivotal role in shaping the identity and experience of one of Manchester’s most iconic commercial spaces. This is a rare opportunity to bring hospitality-style service into a premium workplace environment and redefine what occupier experience looks like.