Nectar 360 - Senior Client Manager
Why join us
Nectar360 is not your typical corporate environment. We foster a culture that encourages innovation, autonomy, and future thinking. As a leader in the loyalty programme space, we have the unique opportunity to engage with over 350 FMCG suppliers to Sainsbury’s, which means you will be at the forefront of shaping and driving our success. Joining us as a Senior Client Manager means being part of an energetic and dynamic team where your talent can truly thrive. With a focus on building and managing client relationships, leading strategic planning processes, and driving business growth through insights and marketing solutions, you will have the opportunity to make a significant impact in a competitive industry. We offer a work‑life balance culture, continuous learning opportunities, and a collaborative environment where creative thinking is valued. If you're looking for an exciting and future‑focused company where you can grow both personally and professionally, we invite you to join us at Nectar360.
What you'll do
As a Senior Client Manager at Nectar360, you will play a crucial role in managing client relationships and achieving annual client revenue targets through our range of insights and marketing solutions. You will develop a deep understanding of our clients’ businesses from both sales and marketing perspectives, serving as the key contact and establishing effective communication strategies. Leading the annual planning process, you will drive ways of working at both tactical and strategic levels. You will also manage and support the team in delivering client marketing campaigns, collaborating closely with the Insights commercial team to leverage opportunities. Your responsibilities will include providing detailed performance updates, managing direct reports, ensuring financial profitability, and staying up to date with industry trends and competitive threats. With your high energy, proactive attitude, and excellent project management skills, you will contribute to driving growth and maintaining strong client relationships with Argos in the retail sector.
Who you are
As a Senior Client Manager at Nectar360, you are a highly experienced professional with a strong background in client services or media sales, ideally within the retail or FMCG industry. With your extensive knowledge and expertise, you confidently manage client relationships, driving annual revenue targets through our range of insights and marketing solutions. Your exceptional project management, communication, and presentation skills allow you to develop deep knowledge of clients’ businesses, leading the development of key client strategies and effectively driving annual planning processes. As a proactive and self‑motivated individual with a ‘can do’ attitude, you inspire and manage a team to deliver successful client marketing campaigns and leverage insights opportunities. Your commitment to remaining up‑to‑date on industry trends and seeking out new growth opportunities positions you as a valuable asset in an innovative and energetic environment.
Essential Criteria
* Strong background in client services or media sales, ideally within retail or FMCG.
* Proven experience managing and growing client relationships, including delivering against annual revenue targets.
* Excellent project management, communication, and presentation skills, with the ability to lead annual planning processes and key client strategies.
* Ability to lead and manage a team, supporting delivery of marketing campaigns and leveraging insights to drive growth.
* High energy, proactive and self‑motivated mindset, staying up to date on industry trends and using them to identify new opportunities.
Qualifications
We are committed to being a truly inclusive retailer, so you’ll be welcomed whatever you are and wherever you work. Around here, there’s always the chance to try something new – whether that’s as part of an evolving team or somewhere else across the business – and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working.
Here are some of our benefits:
* Starting off with colleague discount, you'll get 10% off at Sainsbury’s, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
* We’ve also got you covered for your future with our pensions scheme and life cover.
* You'll also be able to share in our success as you may be eligible for a performance‑related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.
* We care about your wellbeing. You'll receive an annual holiday allowance and can buy additional holiday. Other benefits include season ticket loans, cycle‑to‑work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) and access to a great range of discounts from hundreds of other retailers.
* We also offer an employee assistance programme.
* Moments that matter are as important to us as they are to you – we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
* Please see sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
Responsibilities
We’d all like amazing work to do, and real work‑life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data — and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency‑within‑a‑retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set‑up quite like this one. The team is a real priority because it’s connected to everything the business does and drives profitability. It’s where you can take risks, learn from them and be recognised.
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