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Trainee Shift Manager - Full & Part time
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Client:
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d31cece14211
Job Views:
5
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and at the core of that brand are our values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Shift Manager, you will be responsible for overseeing shift work by orienting, assisting, and coaching employees. You will ensure standards are met by adhering to production, productivity, quality, and customer service benchmarks. Your role includes monitoring operations, reallocating resources, and solving operational challenges.
You will manage a team within a multi-million-pound restaurant, driving sales, increasing profitability, and delivering excellent customer experiences.
This role is suitable for individuals with experience managing and leading teams in retail, hospitality, business, or customer-focused environments. The position involves working varied shifts, including weekends and bank holidays.
Position Requirements:
* Display leadership and exemplify customer-focused behaviors to delight customers
* Deliver personalized service and engage with customers
* Lead by example
* Adapt to customer needs through your team
* Respond to customer queries with up-to-date knowledge of food and promotions
* Use initiative, confidence, and problem-solving skills when interacting with colleagues and customers
* Treat all colleagues and customers with courtesy and respect
Position Attributes:
You will work various shifts, including breakfast, evenings, and overnight shifts (if operating 24-hour). Once training is completed, the rate of pay will increase to £13.65 per hour.
Benefits include holiday pay, service awards, pension scheme enrollment, meal allowance, employee discounts, and more.
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