An excellent opportunity has arisen for a proactive Customer Service & Administrator to join a busy, fast-paced environment. This role is ideal for someone who enjoys variety and takes pride in delivering exceptional customer service while supporting multiple departments across the business. Key Responsibilities: * Act as the first point of contact for all customer queries, including orders, updates and delivery information. * Provide administrative support across all departments, including document control, record keeping and file management. * Liaise with the dispatch team to resolve order and delivery issues. * Manage incoming calls and greet visitors, ensuring all required procedures are followed. * Support the accounts team with invoicing, credit checks, new account setup and general ledger tasks. * Maintain accurate electronic and physical order records. * Assist with booking and coordinating brand experience appointments. * Support sales and customer service with telephone sales and follow-up queries. * Handle post-delivery enquiries and share relevant reporting with customers and brand owners. * Complete data entry for fulfilment and invoicing. We are looking for someone organised, confident and customer-focused, with excellent communication skills and the ability to work well under pressure. This is a great opportunity to join a supportive team and take on a varied and rewarding role. If you would like to know more about this amazing opport...