Job Description
Job Title: Warehouse & Logistics Manager
Overview:An opportunity to oversee warehouse and logistics operations across two sites within a fast-paced freight forwarding environment. This role combines leadership, operational oversight, and commercial awareness, ensuring efficient cargo handling, regulatory compliance, and strong coordination across warehouse, transport, and customs functions. While primarily management-focused, the role will also require a hands-on approach when needed.
Key Responsibilities:
Multi-Site Operations Leadership• Manage operations across two warehouse facilities, ensuring consistent service levels and processes• Allocate resources effectively across both sites based on workload and priorities• Maintain strong on-site presence, ensuring alignment, discipline, and performance• Provide hands-on support during peak periods or operational challenges
Warehouse & Cargo Operations• Oversee the handling, storage, and dispatch of air, sea, and road freight• Ensure correct handling of general cargo, hazardous goods, temperature-controlled and high-value shipments• Monitor KPIs including throughput, turnaround times, and service levels• Ensure compliance with all relevant industry and regulatory standards
Logistics & Transport Coordination• Manage inbound and outbound transport planning, including haulage and carrier relationships• Ensure efficient movement of cargo between warehouses, ports, airports, and customer locations• Drive cost efficiencies and optimise routing and service performance
Inventory & Customs Control• Oversee stock accuracy across bonded and non-bonded cargo• Conduct audits and ensure compliance with customs and regulatory requirements• Work closely with customs teams to support clearances and inspections
Team Management & Development• Lead and develop teams across both sites, ensuring high performance and engagement• Manage staffing, training, and performance reviews• Foster strong communication between warehouse, transport, and customs teams• Lead by example with a hands-on approach when required
Compliance & Continuous Improvement• Ensure full compliance with health & safety, aviation security, and customs regulations• Maintain SOPs, risk assessments, and reporting processes• Identify operational improvements and implement efficiency initiatives• Support long-term strategy, budgeting, and system enhancements
Requirements:• Proven experience in warehouse/logistics management within freight forwarding• Strong knowledge of customs processes, bonded operations, and international freight• Experience managing teams across multi-site operations• Commercial awareness with a focus on efficiency and cost control• Strong leadership, communication, and organisational skills• Comfortable being hands-on when required