About the role
We are recruiting an experienced Reception Manager for the Michelin* HIDE restaurant, an urban oasis with three floors and two dining rooms.
Key Responsibilities
* Greeting guests and being the first point of contact.
* Ensuring a pleasant welcome and fond farewell for all guests.
* Managing the cloakroom service.
* Seating guests and informing management of any requirements.
* Leading and supporting the reception team during service.
* Managing rota planning and team organisation.
* Training and mentoring junior reception team members.
* Flexibility in working days and hours.
* Availability to work evenings and weekends, including bank holidays.
* Using SevenRooms to maximise restaurant capacity.
* Menu and table plan printing.
* Supporting the restaurant team to turn tables efficiently.
* Reporting and resolving any operational issues with the relevant manager.
This position is hourly paid and available for an immediate start.
Benefits
* Dedicated training from the managerial team.
* Clear career prospects and promotion from within.
* Anniversary meal voucher.
* Summer social and Christmas event.
* Generous staff discount at HIDE.
* Discount at Hedonism Wines.
* Cycle to Work Scheme.
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