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* Salary:£22,000 per annum, plus excellent benefits
* Hours:Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
* Location:Knights Lodge, Lymington
About the role
Churchill Estates Management is offering an exciting opportunity for someone who loves working with people, with a background in administration and customer service, to join our retirement development as a Lodge Manager. This varied role provides the chance to make a positive difference in the lives of our Home Owners. You will be a ‘friendly neighbour’, organizing activities, coordinating the development, managing contractors, completing health and safety checks, and more.
Reporting to the Area Manager, you’ll manage both the maintenance of the property and provide a first-class service to Owners. You’ll be the trusted, ‘go-to’ person on-site, liaising with customers, contractors, suppliers, and Churchill colleagues.
This role is crucial to the success of the Lodge and the enjoyment of Owners, offering a rewarding experience.
About you
Your passion for excellent customer service is essential. With a focus on providing a happy and fulfilling lifestyle for Owners, you’ll have an outgoing and friendly personality, loving working with people. You’ll act with sensitivity and diplomacy, while also managing safety and security with efficiency and assertiveness. You should be able to work independently, using your initiative.
You should be an accomplished administrator, computer literate, and experienced in using Microsoft Office applications, including Outlook, to support event organization and site maintenance.
This position is ideal for candidates with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager is someone who enjoys front-of-house work and is committed to providing excellent customer service and administration.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodations.
We oversee over 200 developments nationwide, managing more than 8,000 apartments and serving over 10,000 retired people.
We are growing rapidly with ambitious plans for the future. Join us and be part of a professional, award-winning, customer-focused team.
Our Company Values TORCH: Trust, Openness, Respect, Communication, Honesty
How you’ll be rewarded
* Annual holiday entitlement of 24 days plus Bank Holidays
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Highly rewarding work
We seek the best people to join our team and embody our values. If you want to be part of our success, apply today.
We value your privacy. For more information on how we process your personal data when you submit an application, please read our privacy policy.
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