The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job reference REQ0271 Date posted 21/05/2026 Apply by 04/06/2026 Location Ebley Mill - Stroud Salary £33,699 per annum (pay award pending) Package Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our website Contractual hours 37 Basis Permanent Job category/type Housing Advice Attachments Housing Advice Officer JD.pdf Housing Advice Officer PS.pdf SDC V&B application & interview guidance 2023.pdf
Stroud District Council is looking for an enthusiastic person with a commitment to helping the publicto join ourHousing Advice Team. This is a key post in a busy team delivering the Council’s housing advice, and homelessness functions. The Housing Advice Team has an impressive record of preventing homelessness and we are looking for candidates to help build on our success.
The purpose of this role is principally focused on homelessness relief and final duty decisions, in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017; including the booking of interim and temporary accommodation and helping customers access a range of housing solutions and outcomes.
About you
You’ll have experience of working in a similar role and will be passionate and enthusiastic about helping people in housing need. You will have worked within a front-line role previously and be able to deliver exceptional customer service whilst working under pressure. Knowledge of the Housing Act and the Homelessness Reduction Act is essential for this role.
The successful candidatewillbe part ofabusyteam dealing with all aspects of homelessness, housing advice and managing thehousing register (HomeseekerPlus).The successful candidateWill be able to demonstrate experience in the following:
* experience of dealing with people in difficult situations ,
* aknowledge of theHousing Act 1996 as amended Part VI allocations and Part VII homelessness ,
* experience of working in the housing profession ,
* good organisational and time management skills ,
* high standards of written and verbal communication skills .
A local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
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