Glasgow, United Kingdom | Posted on 04/03/2026
* Work Experience Customer Service, IT Skills With Microsoft, Preferred Automotive industry but not essential
* City Glasgow
* Province South Lanarkshire
* Country United Kingdom
* Postal Code G73
Job Description
Job Title: Fleet Operations Account Coordinator
Location: Our Client’s Business Centre Glasgow, G73
Salary: £12.72 per hour
Hours: 40 hours per week
Our client is an independent car dealer group which operates a network of 61 car dealership sites in the UK and channel islands. They are one of the Top 25 Sunday Times best big companies to work for.
33 days annual leave (including bank holidays), plus annual leave purchase & sale scheme
Pension Scheme & Life Assurance
Discount on Service, Bodyshop and Parts
1 day per year to volunteer for a charity of your choice
Cycle to Work purchase scheme
Access to the Perks at Work discount website
Customer Service & Communication
Strong ability to provide exceptional customer service, consistently giving customers a positive impression of myself and Our Client.
Excellent verbal and written communication skills used to manage enquiries, resolve issues, and keep customers and leasing partners fully informed.
Skilled at building long-term customer relationships based on honesty, professionalism, and respect.
Experience working with a diverse customer base, adapting communication styles effectively.
Fleet & Operational Coordination
Comfortable working within a 12‑month fixed-term contract, maintaining consistent performance throughout.
Able to manage duties within a 40‑hour working week, staying organised in busy periods.
Experienced in fast-paced environments while handling multiple tasks accurately.
Skilled at coordinating communication between internal teams and leasing partners for smooth order processing.
Proactive approach to identifying customer issues early and delivering effective solutions.
Systems & IT Skills
Confident with Microsoft Office applications including Excel, Outlook, and Word.
Knowledge of leasing/fleet systems such as Leaselink, OneLink, and SupplyTrak (or similar).
Able to learn new systems and digital tools quickly.
Professional Conduct & Team Support
Enthusiastic, reliable, and committed to supporting the team and helping Our Client achieve operational goals.
Able to follow established procedures while also identifying opportunities to improve workflows.
Strong problem-solving skills with a customer-first mindset.
Professional attitude, strong work ethic, and able to work independently or as part of a team.
Workplace Experience & Compliance
Experienced in maintaining accuracy and organisation in busy working environments.
Understanding of compliance, Right-to-Work requirements, and ethical responsibilities.
Full driving licence held for more than six months with fewer than nine penalty points
Requirements
Comfortable working within a 12‑month fixed-term contract, maintaining consistent performance throughout.
Able to manage duties within a 40‑hour working week, staying organised in busy periods.
Experienced in fast-paced environments while handling multiple tasks accurately.
Skilled at coordinating communication between internal teams and leasing partners for smooth order processing.
Proactive approach to identifying customer issues early and delivering effective solutions.
Systems & IT Skills
Confident with Microsoft Office applications including Excel, Outlook, and Word.
Knowledge of leasing/fleet systems such as Leaselink, OneLink, and SupplyTrak (or similar).
Able to learn new systems and digital tools quickly.
Professional Conduct & Team Support
Enthusiastic, reliable, and committed to supporting the team and helping Our Client achieve operational goals.
Able to follow established procedures while also identifying opportunities to improve workflows.
Strong problem-solving skills with a customer-first mindset.
Professional attitude, strong work ethic, and able to work independently or as part of a team.
33 days annual leave (including bank holidays), plus annual leave purchase & sale scheme
Pension Scheme & Life Assurance
Discount on Service, Bodyshop and Parts
1 day per year to volunteer for a charity of your choice
Cycle to Work purchase scheme
Access to the Perks at Work discount website
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