We're looking for a passionate and experienced Housing Services Manager who pride themselves on the quality of their work to join a forward thinking and growing social housing group, whose aim is to ensure our tenants live in safe, comfortable and well-maintained homes.
The Housing Services Manager takes the lead for ensuring that our customers receive excellent levels of service from the organisation regarding all aspects of their tenancy – from application and allocation until a tenancy ends. Manager will be responsible for leading and managing a team of highly motivated and skilled Housing Officers, who are responsible for managing the tenancies across the communities that we work in.
We are looking for someone who is self-motivated and able to work on own initiative with strong compassionate leadership skills, has excellent knowledge of Housing Management and repairs practices including Contract management, Neighbour Nuisance, Anti - Social Behaviour and Estate Management, Voids and Allocations and understands welfare reform, housing benefit, universal credit, and income recovery processes.
It would be beneficial for post holder to have CIH Professional Diploma or BA/BSc in Housing or equivalent relevant experience, an understanding and practical experience of Equality and Diversity, Agile Working, Culture Change, Change Management and Modern Working practices.
Please visit our website for further detail on the role and information on how to apply.
https://cynon-
Closing date
for applications Midnight on Wednesday, 10
th
September 2025.
Interviews
are likely to take place on Thursday, 18
th
September 2025