Overview
Transport Planner (Maternity Cover) role at Tarmac Birtley, in Birtley/Chester-le-Street, Co Durham. This is a fixed-term contract for 9 months providing maternity cover. The role is commutable from Gateshead, Newcastle upon Tyne, Consett, Durham, Sunderland, Middlesbrough, Hartlepool, Darlington, South Shields, Wallsend and surrounding areas. Following successful completion of training there is an option for hybrid working, with part of the week at home. Work pattern is 42.5 hours per week, Monday to Friday starting at 7:30am with a 1 hour lunch break.
We are committed to creating a dynamic and inclusive environment and welcome applicants from diverse backgrounds.
Role responsibilities
* Reporting to the Distribution Supervisor, work with multidisciplinary teams and stakeholders including customers, customer service, planning and haulage drivers.
* Handle inbound and outbound calls and process customer orders.
* Raise safety concerns immediately and proactively inform of changes.
* Manage complaints and ensure effective communication with key stakeholders.
* Accurate recording of data and effective management of assets and materials.
* Source and manage external assets; implement effective cost management.
* Uphold company values and ensure compliance with transport-related procedures.
The ideal candidate / qualifications
* Proven experience in a busy planning role; ability to work in a fast-paced, customer-focused environment with multiple stakeholders.
* Excellent planning and organisational skills; strong time management and multitasking abilities.
* Proven customer service and telephone skills; superb attention to detail.
* Ability to communicate with stakeholders at all levels and work effectively in a team.
* Decisive, with commercial awareness and good IT literacy.
* Good geographical knowledge of the North East region (preferred).
* Knowledge of transport law (preferred but not essential).
Benefits
* Bonus scheme
* Enhanced holiday entitlement
* Contributory pension scheme
* Access to the Tarmac Reward website with discounts
* Employee Assistance helpline (free and confidential)
* Employee Communities (nine networks: including REACH, etc.)
* Training and development opportunities
Tarmac, a CRH company, is an equal opportunity employer. We are committed to an inclusive work environment and actively encourage applications from all sectors of the community.
Please click the apply button to complete your application. We may close early if a large volume of applications is received, so please apply promptly.
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