Change Grow Live is a charity dedicated to the belief that we can make a difference to our Service Users' lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’.
We have an exciting opportunity for Administrators to join our busy Hull service.
Location: Hull
Hours: Full Time, 37.5 per week
Contract: Permanent
About the Role
* Serve as the first point of contact within the service to ensure that telephone calls and visits from service users, outside agencies and our staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
* Ensure effective processing of correspondence and data entry as required.
* Collate, monitor and report data/information & statistics as required.
* Maintain admin, record‑keeping and communication within the project.
* Work flexibly across operational sites as required.
About You
* Knowledge of general office procedures.
* IT literacy including proficiency in word processing, Excel spreadsheets and data entry.
* Good interpersonal skills and a willingness to work flexibly as part of a team.
* Ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
* Solid numeric skills.
* Good organisational skills.
What we will give to you
* 25 days holiday (+ bank holidays), increasing by 1 day for each year of service (capped at 30 days).
* Flexible working arrangements.
* Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
* Contributory pension scheme.
* A great selection of benefits including discounts for shopping, cinema, holidays, etc.
* A friendly and supportive team.
* Training, career development and progression opportunities.
* Participation in our refer‑a‑friend scheme.
Salary: £26,091.00 per annum (CGL SPOT 20).
This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas, unfortunately, we are unable to support new visa applications or extensions.
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
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