Overview
The Stellantis & You UK Apprenticeship for a Customer Advisor is a paid position that combines on-the-job training with formal learning in a customer service apprenticeship, in the automotive industry.
Intake: September 2025.
Responsibilities
* Interpret customer and business needs using technology and resources to deliver first-class customer service.
* Develop a comprehensive understanding of the aftersales business to support informed decisions and customer management.
* Contribute to the growth and success of the organisation through effective customer care.
Qualifications
* Minimum of GCSEs Grade C/4 including Maths and English, or equivalent. In Scotland, National 4 or above in English and Maths and either a Science or Technical subject; Standard Grades 1-4 and Intermediates accepted.
* Self-motivated, passionate, innovative with excellent communication and relationship-building skills. Strong organisational abilities, analytical mindset, and creative problem-solving.
* NVQ Level 2 in Customer Service Practitioner (where applicable).
The Benefits
* 2-year fixed term contract
* Training at our dedicated Academy
* Specialised training sessions with our in-house trainer
* Employee Car Scheme
* Employee Share Scheme
* Money savings at large retailers through the Reward Gateway
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Customer Service
* Industries: Motor Vehicle Manufacturing
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