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MERJE is delighted to be partnered with a fast-growing and dynamic Specialty Insurance organization in their search for a talented Binding Operations Manager.
This role is office-based, five days a week, in Bishopsgate.
Along with an excellent salary of up to £90,000, our client offers market-leading benefits, including:
* Up to 40% bonus (20% on target)
* Private medical insurance for you and your family
* BUPA Blue Health
* 0% interest season ticket loans
* Free on-site gym
* And much more.
Your new role:
As an essential part of the Technical Operations Team, your role is to manage and complete risk capture and endorsement processing, ensuring accurate and timely data recording.
Responsibilities include:
* Managing binding/slip processing, maintaining data accuracy in the underwriting system from slips for inwards business, liaising with stakeholders, and improving processes.
* Managing endorsement processing, maintaining data accuracy, and ensuring team training and data quality targets are met.
* Ensuring SOPs are current, SLAs and KPIs are met, and overseeing outsourced provider performance.
* Collaborating with the Actuarial team to update earnings patterns monthly.
* Maintaining data quality and overseeing training and error correction.
* Monitoring team performance, supporting audits, producing management reports, and participating in projects and process improvements.
Minimum qualifications, skills, and experience:
* At least 10 years in the insurance industry.
* Operations/management experience, including managing outsourced providers.
* Understanding of underwriting and policy administration systems.
* Proficiency in MS Office, especially Word, Excel, and Outlook.
* Strong communication, stakeholder management, and report presentation skills.
* Ability to prioritize, work independently and in teams, and deliver precise work under deadlines.
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