At Howden, we are passionate about our People First culture and delivering and creating an excellent employee experience. We have an opportunity for an enthusiastic and customer focussed HR Assistant to join our HR Employee Services team. This is a hybrid role, working from our Milton Keynes office 2 days per week with the remaining 3 days working from home. Role purpose Working as part of a HR Employee Services Team, the HR Assistant will contribute to an excellent employee experience at all stages of the employee lifecycle by providing a seamless HR Administrative and Advisory Service to all customers and stakeholders. Key Responsibilities Completion of all HR transactions within Workday within the Service Level Agreement to ensure employees are paid correctly and any changes are reflected accurately Responding to HR queries received via the Workday Help system accurately, professionally and in accordance with the Service Level Agreement Maintenance of employee records within Workday Acting as lead HR Assistant for one business area on a rotational basis. This will include responding to queries related to that area and serving as a point of escalation within the HRES team for complex transactions Running regular reports Supporting the new starter journey by supporting new employees to complete all pertinent information within Workday Identifying opportunities to improve or streamline the service delivered by the HRES team to the business Acting as a guardian for data integrity within the system, ensuring that any concerns regarding data and security are raised and resolved HR Administrative support for ad hoc projects Skills and Experience Experience of working in a fast-paced shared service HR team Experience of working with HRIS, preferably Workday Able to pull reports from HRIS and present data clearly Able to work autonomously and as part of a team Able to manage and balance own workload and work to deadlines Understanding of employment legislation and best practice Strong customer focus Good written and verbal communication skills Confidence to liaise with and advise colleagues at all levels of the business Exemplary attention to detail in all transactions Education CIPD Level 3 (or equivalent qualification/experience) or willingness to work towards What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.