.Join a leading airline group and services provider as a User Researcher!
Job Overview:We are looking for a User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences by delivering actionable insights through qualitative and quantitative research methodologies.
* Location: Uxbridge (Hybrid)
* Daily Rate: Flexible Inside IR35, Either through PAYE or Hays approved umbrella companies
* Contract Length: 6 Months
* Start Date: ASAP
Key Responsibilities
* Plan and manage UX research projects across multiple products and share insights with stakeholders.
* Conduct qualitative and quantitative research across discovery and testing phases
* Collaborate with product owners, designers, developers, and analytics teams to align research with business goals.
* Design and execute research studies including interviews, usability testing, and workshops
* Translate research findings into clear, actionable recommendations for stakeholders
* Champion users need to enhance customer experience and digital journeys.
* Maintain documentation and communicate research outputs effectively across teams
Key Requirements
* 3+ years of experience in digital research within corporate or agency environments
* Strong experience in qualitative and quantitative UX research methods
* Proficiency with remote research tools (e.g., User Testing, UserZoom)
* Experience working in Agile environments and cross-functional teams
* Excellent communication, stakeholder management, and report-writing skills
* Degree in Psychology, HCI, Product Design, or related field (or equivalent experience)
Additional Information
* Interview Process: 2 Stages
How to Apply
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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