Cummins Mellor has a fantastic opportunity within a local solicitors to join them on a permanent basis. The role will be to deliver first-class customer service to all customers on the phone and in the office, as well as provide an efficient reception and administrative service. Main Responsibilities 1. Efficiently handle all incoming telephone calls and provide professional support to callers. 2. Greet and assist all clients and visitors in a friendly, helpful, and professional manner. 3. Prepare files for archiving (both on-site and external storage), including data input and retrieval requests. 4. Support the cashiers with general filing duties. 5. Handle incoming and outgoing recorded/special delivery post. 6. Prepare outgoing mail for delivery to the Post Office. 7. Process client card payments in person and over the phone.
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