Job Title: Customer Coordinator
Location: Honiley, Kenilworth, CV8 1NP
Salary: £26,000 - £30,000
We are seeking a Customer Coordinator to provide administrative and customer support in a fast-paced environment. You will be the first point of contact for incoming communications, ensuring efficient operations across all departments.
Responsibilities:
* Act as the first point of contact via and email.
* Direct calls to the appropriate person/department.
* Greet visitors and provide necessary information.
* Handle incoming/outgoing mail and packages.
* Maintain office organisation and cleanliness.
* Assist with planning engineers' daily schedules using Google Maps.
* Manage stock deliveries and distribution to customers and engineers through couriers/Royal Mail.
* Perform general administrative tasks and support various departments.
* Resolve issues proactively and prioritise tasks efficiently.
Key Skills & Qualifications:
* Strong communication skills ( & email).
* Proficient in Microsoft 365 (Word, Excel, email).
* Excellent organisational and multitasking abilities.
* Previous -based customer service experience.
* Confident with Google Maps for route planning.
* Ability to manage stock deliveries with couriers/Royal Mail.
* Detail-oriented with a focus on accuracy.
* Proactive problem-solving and time management skills.
* Must be a driver with your own transport to reach rural location.
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